Contact Manager

Available for Starter plans and above

The contact manager lets you store and organise your contacts for use with the mailing system.

Creating a Contact

1. Go to Contacts → Create Contact
2. Fill in the details across four tabs:
   • Personal — email (required), first name, last name, pronouns, phone numbers
   • Work — company, job title, department, work location
   • Address — multiple addresses with type (Home, Work, Other)
   • Other — birthday, websites/social media links
   • Notes — timestamped notes
3. Click Save Contact

Searching & Filtering

Use the search bar on the Contacts page to filter by name, email, or company.

Bounce Tracking

The system automatically tracks email bounces:

• After 3 bounces, a contact is flagged as bounced
• Bounced contacts are excluded from mailings
• You can see bounce status on the contact detail page

Unsubscribe Management

Contacts can unsubscribe from emails:

• Global unsubscribe — stops all mailings
• Per-group unsubscribe — stops mailings from specific groups
• Unsubscribe links are automatically included in every mailing