Payment Confirmation Emails
Payment Confirmation Emails
FastLinkIt automatically sends branded confirmation emails to customers after every successful payment — whether it's a product purchase, a donation, or a fundraising contribution.
What's Included
Every payment confirmation email contains:
| Element | Description |
|---|---|
| Your Logo | Your brand logo from Stripe Connect (if configured) |
| Amount | The payment amount with currency |
| Description | The product name, donation description, or campaign title |
| Reference | The transaction reference ID for record keeping |
| Date | When the payment was processed |
Payment Types
Confirmation emails are sent for all payment types:
- Product purchases — sent when a customer completes checkout for one of your products
- Quick checkout payments — sent for one-off payments without a pre-created product
- Donations — sent when someone donates via the
[flnkit_donate]shortcode - Fundraising contributions — sent when someone donates to a fundraising campaign
Resending Confirmation Emails
If a customer didn't receive their confirmation email (e.g., it went to spam), you can resend it:
- Go to Money → Transactions
- Find the transaction in the list
- Click the envelope icon (Resend confirmation email) button
- The email is sent again to the customer's email address
The resend button is only available for transactions with status Paid and a customer email address on file.
Email Delivery
Confirmation emails are sent via the configured email provider for the Identity category. The email includes a branded header with your logo and a clean, professional layout.