Companies, departments & deal pipeline
Companies, departments & deal pipeline
Available on Professional and Unlimited plans (B2B layer)
Group contacts by the organization they work for, score them by engagement, and track every opportunity through your pipeline — without leaving FastLinkIt.
Companies
A Company is a first-class record that rolls up every contact, department, and deal under it.
Creating a company
/contacts/companies/create → fill in:
- Name — unique per scope, max 200 chars
- Website, industry, size band (1–10 / 11–50 / 51–200 / …)
- Phone, email, address fields (street / city / state / postcode / country)
- Notes
Link existing contacts on their edit page via the Company dropdown. The legacy free-text Company column stays in sync for vCard exports.
Departments
Open any company's detail page → Departments card → + Add department. Each department is (name, headcount) with a delete button. Contacts can be assigned to a department on their edit page.
Why departments matter: a Sales contact at ACME stays grouped with the rest of Sales, even when ACME has 200+ contacts. The company detail page rolls up the head count per department.
Deal pipeline
A Deal is one sales opportunity, attached optionally to a contact and / or a company.
Stages and probability
| Stage | Default probability |
|---|---|
| Lead | 20% |
| Qualified | 40% |
| Proposal | 60% |
| Won | 100% |
| Lost | 0% |
Probabilities auto-set when you change stage; you can override on a per-deal basis.
Creating a deal
/contacts/deals/create → fill in:
- Title, description
- Linked contact + company (picker auto-prefills the company FK from the picked contact)
- Value, currency (default GBP), probability (auto from stage)
- Expected close date
- Stage (initial)
The kanban
/contacts/deals is a 5-column kanban (Lead → Qualified → Proposal → Won / Lost). Drag cards across columns to advance them. Each column auto-totals count + forecast value at the top.
- Cards highlight red when expected close date is in the past and the deal isn't yet Won/Lost
- Probability bumps automatically with stage changes (override-friendly)
- Cards show value, contact, company, expected close, probability%
Lead score
Optional 0–100 score per contact, recomputed daily by LeadScoreCalculatorService based on:
- Mailing opens and clicks (recent weighted higher)
- Paid transactions and donations
- Inbound messages
Use it in segment rules (leadScore gte 70) and as a sort key on the contacts list.
Worked example — forecast Q2 pipeline
Goal: a freelance consultant juggling 12 deals across 8 clients wants weighted forecast at a glance.
- Create company records for each of the 8 clients.
- Per lead,
/contacts/deals/create→ fill in title, value, expected close, link to contact / company. - The kanban at
/contacts/dealsauto-totals the forecast value per column. - Drag cards across columns as deals progress; probability auto-updates.
- Result: one screen shows Q2 weighted pipeline £47k, 3 deals overdue (red highlight). No spreadsheet, no Trello.
Related
- Smart segments — segment by
company,leadScore - Contacts — the contact 360° page rolls up deals + activity